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AssistME! by ZooFish

Technical support for your household computers, tablets, mobile phones and any other technologies. If it plugs into the wall, connects to wi-fi or the internet, we can help.

Online Support
House Calls

AssistME! Services

The following are a sample of the types of services provided online and in person.

Computers

Need your computers, phones or networks set up?  We can help.

Security

We will scan, clean and protect your computer to keep the bad guys away.

Improve Speed

No matter how old your computer is, we will clean it up and make it work like it did when you bought it.

Missing Photos?

Not only will we find those photos or other treasured files for you, we'll make sure you don't lose them again.

Connections

Computers, phones, tablets, networks, Internet... connect them all and be happy

Education and Training

What is the cloud? What is a virus? Upgrading to Windows 10 or new Mac OS? Let us help. 

AssistME! Remote Assistance

Fast and secure, Remote Assistance is a very affordable way to get your computers and devices working the way you want them to work. Your AssistME! Agent will connect to your computer over the Internet and service your computer through a secure and safe connection.

Trust is important so we encourage you to participate in the session as much as possible. You control access to your computer at all times, and we are more than happy to answer questions along the way.

Computer Tune-up

Improved computer performance with a quick tune up and cleaning of your system

Online Training

Online, private training sessions to help you learn more about your computer, software, and other apps.

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Technical Support

Direct access to diagnose, repair and improve your computers and hi-tech products

Recover Lost Files

Get help finding and later protecting your photos, songs, documents and other files you might be missing. We will also help with backups.


HOW IT WORKS

  1. BOOK YOUR APPOINTMENT - Click on the "Book Appointment" button on this site, or click here to send an email with your details, to book time with your AssistME! Agent.
  2. CONFIRMATION - Receive an email with your appointment info and connection instructions. Save these and be ready for your appointment.
  3. CONNECT - At appointment time your AssistME! Agent will contact you, discuss the issue they will be helping you with, and then help you get connected. 
  4. GRANT ACCESS - Once you grant the Agent access to your system, they will begin to look into your issue, while explaining their steps along the way. 
  5. ASK QUESTIONS - Ask lots of questions. Seriously, it helps us get to know your needs, and will help you to learn more about your system.
  6. DISCONNECT - Once work is complete, your AssistME! Agent will disconnect from your computer and prepare a summary for your records that will be sent to you through your email account.

AssistME! House Calls

Personalized in-home technical support 

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No Need to Move Hardware

Leave your computer and other tech right where it is and we will come and help.

New Devices

Have something new? Let us install it into your system, integrate it with your other computers and devices, and train you on how to use it. New medical device,? We can help there too.

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Hardware Cleaning

Your AssistME! Agent will carefully clean your hardware to improve speed, reduce overheating problems and add life to your hardware. After the physical cleaning, we will optimize the system to give back that power you remember having. 

Security Sweep

We will perform a security sweep of your computer, nework and internet connections to ensure you are protected from outside intruders.

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Private Training

Your AssistME! Agent will design a training session to be delivered in your home. You pick the topic and we will make sure you understand it when we are finished.

Save Money

Compare prices with the geeks. We guarantee that a House Call from ZooFish will be cheaper than paying corporate rates and our results are unmatched. If you find a cheaper price for our services we will match it.


AssistME! House Calls are currently available in the St. George, UT area with more areas opening soon

Pricing

AssistME! Online

$ 35 per hour
  • Connect online with an AssistME! Agent for easy, at-home help.
  • $35 for the initial hour and $30 for each additional hour

AssistME! Training

$ 35 per hour
  • AssistME! Agents will conduct a private, personalized, online training session for you.
  • $35 per hour

AssistME! House Call

$ 50 first hour
  • An AssistME! Agent will make a House Call and help you with your technical needs on- site.  
  • $49.95 for the initial hour, $35 for each additional hour

AssistME! Monthly

$ 20 monthly
  • Get a monthly computer cleaning to remove junk, malware and anything that will slow down your computer.
  • $19.95 per month with annual subscription

WHAT OUR FANTASTIC CLIENTS SAY

"This should be called 'rescue me' because you pulled me out of the fire! Thanks a million, I will call again!"

"Time and again you have earned my thanks and trust. You saved my treasured memories and I can't thank you enough!"

"Thank you! You were respectful of my home and really helped me to understand how easy computers should be."

RECENT NEWS

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